SHIPPING INFORMATION

The products are delivered in the following countries:
Italy, Spain, Portugal, Greece, Poland, Estonia.

Your order can be sent to an address of your choice (home, work, etc. – not a post office box).

Orders are processed within 24 working hours.

Delivery times:
Shipping takes approximately 24–48 working hours depending on the destination.

SHIPPING COSTS
Shipments include express service, transport costs, shipment tracking and signature on delivery to ensure the condition of the goods.

Shipping costs are clearly indicated at the time of purchase.

Payment method:
We offer Cash on Delivery (COD). Payment is made directly to the courier upon delivery.

Returns

To return your product, please contact:
info@newtrova.com

You will receive instructions regarding the return process.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable.

Depending on where you live, the time it takes for the exchanged product to reach you may vary.

If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.